Customer Service Department

The Customer Service Deparment is availble from 8:00 a.m. to 4:30 p.m. Pacific Daylight Time, USA, Monday through Friday excluding US holidays.

Feel free to call a Customer Service technician at +1-707-822-7000 or email us at support@carlsonwireless.com

See our RMA request form.

If returned Products are claimed to be defective, a complete written description of the nature of the defect must accompany all returned Products. All items not eligible for return will be returned to Customer, transportation collect.